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How to Properly Respond to an Introduction

July 31, 2017  |     |   0 Comment

Have you ever been in a situation where a person has introduced herself or himself to you, and within seconds you forget their name?  You are not alone!  There is a way to respond to an introduction that will instantly open doors to creating a positive connection with another person – and that is to listen.

Quite often when we meet a new person, we worry more about what we will talk about with them in conversation rather then being truly present during the introduction phase. An appropriate response to an introduction requires listening.  Slow down, listen carefully, and pay attention when you meet a new person.

When a person has introduced herself or himself  to you, it is important that you reply in a professional and friendly manner by first saying “hello” or “good morning/afternoon/evening.”  Simply saying “hi” sounds too immature in the business arena, but “hello” is never enough. It is important when you respond to a person’s introduction, that you always include her or his name.  Saying the name with your greeting will help you remember it!

When a person has introduced herself or himself to you, extend your hand, smile, lean toward the person slightly, and say: “Hello Mr. Doe.  It is a pleasure to meet you.  I’m Jane Smith and am a real estate agent at ABC Realty.” A proper response includes a professional salutation, repeats the introducing person’s name back to them, and then your name with a little bit about yourself. Simple as that!

I remember a situation I was in a couple of years ago at a business-social event where I introduced myself to a woman who proceeded to shake my hand, but just said “hello” back to me, and then moved on. Awkward! If you ever do find yourself in a similar situation and the person does not respond to your introduction by including her or his name (and they have not quickly run away), simply say: “I’m sorry, I didn’t catch your name.” This should politely prompt that person to then tell you her or his name.  Then be sure to thank them and let them know it is a pleasure to meet them.

Properly responding to an introduction from another person requires the art of listening and the science of repeating the person’s name back, then letting them know your’s and something about yourself. By being truly present during an introduction, you open the door to creating a positive connection with another person.


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