Cindy Taylor, Director, Office of Quality Initiatives, Carleton University

April 09, 2018  |     |   0 Comment

The Office of Quality Initiatives (OQI) at Carleton University have had the privilege of working with Erin Crotty, of Bloomstra Consulting for over 6 years in different capacities.  Erin has provided us with leadership and expertise in the areas of professionalism and coaching, which has helped us to develop our effectiveness and our ability to grow as an organization.

Erin has a unique style of listening to understand our needs and then working together to become successful.  Most of Erin’s work has been to provide one-on-one coaching at various levels within and outside the department.   She has worked with individuals on short and long term coaching plans as well as doing “laser coaching” for specific urgent issues. Erin has a wonderful way of engaging with her clients, building trust quickly and executing on the agreed-upon plan.

I would recommend Erin to any organization that is looking to make a difference.  She brings the best of herself to the relationship. To further illustrate the value that Erin brings, below are some personal testimonials from individuals who have benefited from Erin as a coach.

“Coaching has allowed me to learn about myself and find answers that I didn’t know I had.  I feel that coaching enabled me to take a huge step forward in my self-confidence and in my career.  I am achieving a new level of performance using the tools I learned during my coaching and I can define the issues, own it and face it head on.  I am methodical in my approach rather than reactionary and now take the time reflect on what I have learned and move towards my best self. One direct result from my coaching is I ask for help when I need it.  I don’t need to have all of the answers, I bring my strengths and rely on my team for support and guidance.” Employee, OQI

“Having the opportunity to experience one-on-one coaching had a positive impact on both my personal and professional life.  Working with Erin allowed me to discuss opportunities and challenges and explore possible solutions and actions in a safe and supportive space.  Erin encouraged me to think about issues form a different perspective, and devise an action plan for how to move forward.  She also helped me discover skills and strengths that I had not previously recognized in myself.  As a result, I gained more confidence and trust in my abilities.”   Employee, OQI


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